A site visitor comes onto your website and interacts with the Drift bot. The bot grabs their information, calculates an auto insurance quote, and messages it back to the visitor.

If you want everyone at Drift to be able to use your integration, you'll need to narrow down the requested scopes to only what is necessary for your application.

With a bit of Javascript and Drift APIs, you can take your site to the next level by explicitly telling the chat when and how to fire on your web pages or application.

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If you want more control beyond what is offered through the Drift application, you can use JavaScript to control aspects of the widget programmatically. Take a look at the methods below:

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The Drift widget is causing extended load time for my website - I'm worried this may be affecting SEO. While not related to the API, this page should give additional info: …

Your unique id allows you to reference, retrieve or update the correct record in Drift when the person logs-in again or as needed via our API endpoints. To best understand how to use …

We use the OAuth 2.0 Authorization Code flow to give you the credentials you need to talk to Drift on a user's behalf. As soon as you complete this flow, you'll automatically begin receiving your …